Didn't find what you were looking for? Contact our customer service with this form or via email at hello@smuutiskin.com

Smuuti Skin

<p>Our warehouse team processes orders Mon-Fri, excluding Finnish national holidays. We do our best to process all orders as quickly as possible! Processing time is 1&#x2013;3 business days.</p><h2 id="shipping-time-estimates">Shipping time estimates</h2><p>Once your order has shipped, your order will generally arrive within 1-7 business days. Please note that this is an estimate for all EU countries and shipping times may vary depending on your location.</p><h3 id="isPasted">Shipping times | Domestic shipping within Finland</h3><p>Metropolitan area: 1&#x2013;3 business days, other locations within Finland: 2&#x2013;5 business days</p><h3 id="delivery-prices--international-shipping">Delivery prices | International shipping</h3><p>3-7 business days</p><h2 id="isPasted">Delayed shipping</h2><p>If your order has not been delivered or available for pickup within 7 business days, please contact us so we can look into it. Please note that there may be shipping delays during busy times of the year, such as Black Friday or Christmas.</p><p><br></p>

Our warehouse team processes orders Mon-Fri, excluding Finnish national holidays. We do our best to process all orders as quickly as possible! Processing time is 1–3 business days. Once your order has shipped, your order will generally arrive within

How long will my order take to arrive?

Shipping

What is Smuuti Skin?

Is Smuuti Skin a Finnish brand?

Why are the products manufactured in Korea?

Are Korean skincare products safe to use?

Are the products vegan and cruelty free?

Are Smuuti Skin products fragrance free?

How does Smuuti Skin consider the environment?

How can I recycle my Smuuti Skin packaging?

About Smuuti Skin

Which Smuuti Skin products are right for me?

What skin type are the products made for?

For what ages are Smuuti Skin products appropriate for?

Are Smuuti Skin products safe to use during pregnancy?

How should I try new skincare products?

What are the basic steps in a skincare routine?

Is the Kiwi Clear range discontinued?

Finding the right products

How do I place an order?

How do I apply promo/discount codes?

I didn't receive my newsletter subscription code. What should I do?

When will there be a restock?

Can you send me free products?

Placing an order at smuutiskin.com

Where do you ship to?

How much does shipping cost?

Do you offer free shipping?

How do I track my order?

What happens if I don't collect my order?

What if my package gets lost or arrives damaged?

Will I have to pay customs fees?

What are your payment options?

Do your prices include tax?

Payments & pricing

How do I make a return?

Can I cancel my order?

Can I edit or add anything to my order?

Returns & cancellation

I received a broken or faulty item. What should I do?

What do I do if I receive the wrong item in my order?

Damaged or faulty items

How can I contact you?

Who can I contact for collabs or PR?

Contact us

Shipping times | Domestic shipping within Finland

Delivery prices | International shipping

Shipping time estimates

Delayed shipping

How long will my order take to arrive?Updated 9 hours ago

Shipping time estimates

Shipping times | Domestic shipping within Finland

Delivery prices | International shipping

Delayed shipping