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Shipping

Where do you ship to?

We ship to the following countries: Finland, Sweden, Denmark, Norway, Belgium, Netherlands, Estonia, Latvia, Lithuania, Spain (with limitations), Austria, Luxembourg, France, Germany, Italy, Croatia, Poland, Slovakia, Slovenia, Czech Republic, Hungar

How much does shipping cost?

Shipping is calculated at checkout after you have entered your shipping address. We offer standard shipping from 3,90€. All orders over 20€ have free standard shipping*!. We offer the following shipping methods: Posti, Matkahuolto, Budbee, GLS Shop D

Do you offer free shipping?

Sure! We offer free shipping for all orders over 20€. This applies to all shipping methods except home or express delivery.

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to the courier's tracking page. Click on the tracking number link or enter the tracking

What happens if I don't collect my order?

If you fail to collect your parcel within the time frame given by the shipment provider, the parcel will be automatically returned to us. In this case, we will refund you the full order amount once the parcel arrives back to us. Please note that we w

What if my package gets lost or arrives damaged?

At Smuuti Skin, we strive to ensure every order reaches you in perfect condition! If your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant details. We understa

Will I have to pay customs fees?

Our warehouse is located within the European Union, in Finland. This means that when ordering within the EU, you shouldn't be subjected to customs fees. When ordering to Norway, any taxes will be shown and paid at checkout once you have entered your